Vincent Slaugh

Assistant Professor, Peter and Stephanie Nolan School of Hotel Administration, Cornell University

Biography

Vince Slaugh is an assistant professor at the Cornell Peter and Stephanie Nolan School of Hotel Administration. He received his PhD in operations management from the Tepper School of Business at Carnegie Mellon University and joined the Nolan School faculty in July 2016, after spending one year as a visiting faculty member in supply chain management at Penn State University’s Smeal College of Business.

In his research, Slaugh focuses on the design of service systems, especially workforce management for labor-intensive, frontline service operations. Methodologically, he develops and analyzes stochastic models to generate managerial insights and inform operational decision-making. His research develops novel, practice-driven models grounded in collaborations with industry and nonprofit partners across several application domains, including hotel housekeeping, child welfare systems, dialysis clinics, nursing homes, Native American tribal resorts, and solar energy sites. These settings share common operational challenges related to staffing, capacity planning, and work design in care-oriented and service environments, affecting hundreds of thousands of workers and the people they serve.

His work appears in Manufacturing and Service Operations Management, Production and Operations Management, and Interfaces.